Welcome to AngelTown Digital (“AngelTown”, “we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you:
- Visit our website (the “Site”)
- Fill in forms, contact us, or subscribe to our newsletters
- Work with us as a client, prospect, partner, or supplier
- Interact with our ads or content on platforms like Google, Meta, LinkedIn, etc.
By using our Site or services, you agree to the terms of this Privacy Policy.
1. Who We Are & Contact Details
Business Name: AngelTown Digital
Business Type: Digital marketing & Google Ads agency
Website: https://www.angeltowndigital.com
Email: Leads@AngelTownDigital.com
WhatsApp/Phone: +971564502245
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at the email above.
2. Information We Collect
We may collect and process the following types of information:
2.1 Information You Provide Directly
- Contact details: name, email address, phone number, company name, job title.
- Inquiry details: information you share via contact forms, WhatsApp, email, or website chat (e.g. project details, budget, goals).
- Account & billing details (for clients): invoicing details, billing address, payment-related details (note: we typically use third-party payment processors and do not store full card details).
- Feedback & testimonials: reviews, feedback, or testimonials you share with us.
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect:
- Usage data: pages visited, links clicked, time spent, referring URLs.
- Device and technical data: IP address, browser type, device type, operating system.
- Cookies & similar technologies: to remember your preferences, improve performance, and measure campaign effectiveness.
2.3 Data from Third Parties
We may receive information from:
- Advertising platforms: Google Ads, Meta (Facebook & Instagram), LinkedIn, TikTok, YouTube (e.g. aggregated campaign performance, conversions).
- Analytics tools: Google Analytics or similar tools.
- Lead generation tools & CRMs: forms, landing page tools, and CRM integrations.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and deliver our services
- Responding to your inquiries and requests
- Creating and running ad campaigns
- Sending proposals, reports, and updates
- To manage our relationship with you
- Onboarding clients
- Billing and invoicing
- Customer support and follow-up
- To improve our Site and services
- Analyzing how visitors use our website
- Testing new features and optimizing user experience
- Monitoring the effectiveness of marketing campaigns
- To send you marketing communications (where permitted)
- Email newsletters, educational content, promotions, and offers related to digital marketing, Google Ads, or our services
- You can opt out of marketing at any time by clicking “unsubscribe” or contacting us.
- To comply with legal obligations & protect our rights
- Record keeping, tax and accounting
- Preventing fraud, misuse, or security threats
- Enforcing our contracts and legal rights
4. Legal Bases for Processing (for visitors from the EU/UK)
If you are in the EU/UK, we rely on the following legal bases for processing your personal data:
- Consent – when you subscribe to newsletters, accept cookies, or submit forms.
- Contractual necessity – when we process data to deliver services you requested or agreed to.
- Legitimate interests – such as improving our services, marketing to business contacts, and preventing fraud, where these interests are not overridden by your rights.
- Legal obligations – compliance with laws, regulations, and court orders.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep our Site functioning properly
- Remember your preferences
- Analyze website traffic and performance
- Measure the results of our marketing campaigns
If we use tools like Google Analytics, Google Ads tags, Meta Pixel, or similar, these may set cookies or use tracking for analytics and advertising purposes.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may impact your experience on the Site.
6. How We Share Your Information
We do not sell your personal data. We may share your data with:
- Service providers & partners
- Hosting providers, email service providers, CRM systems
- Analytics and marketing tools
- Payment processors
These providers only process your data on our instructions and are required to keep it secure.
- Advertising & analytics partners
- Google, Meta (Facebook & Instagram), LinkedIn, TikTok, and other platforms for ad delivery, targeting, and measurement (subject to their own privacy policies).
- Professional advisers
- Lawyers, accountants, auditors, and consultants where necessary.
- Legal and regulatory authorities
- Where required by law or in response to valid requests (e.g. court orders, government requests).
- Business transfers
- In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
7. International Data Transfers
We operate from Dubai, UAE, but we may store and process your data on servers located in other countries.
Where required, we take reasonable steps to ensure that international transfers are protected by appropriate safeguards (for example, contractual clauses or equivalent protections), especially for visitors from the EU/UK.
8. Data Retention
We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including:
- As long as you are a client or prospect with an active relationship with us
- As long as required by law for accounting, tax, or legal purposes
- Until you ask us to delete it, where applicable and legally permissible
When data is no longer needed, we will securely delete or anonymize it.
9. Your Rights Over Your Data
Depending on your location, you may have some or all of the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request that we delete your data where there is no good reason for us to keep it.
- Restriction: Ask us to restrict the processing of your data in certain circumstances.
- Objection: Object to our processing of your data, especially for direct marketing.
- Data portability: Request to receive your data in a structured, commonly used, machine-readable format in certain cases.
- Withdraw consent: Where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at:
Email: Leads@AngelTownDigital.com
We may ask you to verify your identity before responding to your request.
10. Marketing Communications
If you have opted in (or we are otherwise legally allowed), we may send you marketing communications about:
- Digital marketing trends
- Google Ads tips and resources
- Our services, offers, or webinars
You can opt out at any time by:
11. Security
We use reasonable technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no online transmission or storage system is ever 100% secure. While we work to protect your data, we cannot guarantee absolute security.
12. Third-Party Websites & Links
Our Site may contain links to third-party websites, tools, or services (e.g. payment gateways, external landing pages, social media platforms).
We are not responsible for the privacy practices, content, or policies of these third parties. We encourage you to review their privacy policies before providing them with your personal data.
13. Children’s Privacy
Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from children.
If you believe that a child has provided us with personal data, please contact us and we will take steps to delete such information where required.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Legal or regulatory requirements
- Technological or business developments
When we update it, we will revise the “Last updated” date at the top. In some cases, we may also notify you in other ways (e.g. banner on the Site, email).
We encourage you to review this Policy periodically.
15. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:
AngelTown Digital
Email: Leads@AngelTownDigital.com
Website: https://www.angeltowndigital.com
Phone/WhatsApp: +971564502245